SAP Knowledge Base Article - Public

2994730 - E-Mail Images are not Displayed In-Line with the Column they should be in


Images contained in an e-mail are not displayed in-line with the column they should be in.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work centre.
  2. Go to the E-Mails view.
  3. Search and open the relevant e-mail.
  4. Go to the E-Mail Viewer tab.

Result: You see that the images contained within a column are not displayed at the correct point, it looks like they had 'slipped'.

When you look at the same in your e-mail provider view (i.e. Outlook), the display is correct.


This sort of minor formatting issues can happen due to the manner in which the formatting can be specified.

The content is within a table and contains some tags specific to MS Office applications.


This is a limitation, inbound e-mail contained some tags which cannot be handled on some browsers.


 In-Line Pictures, not displayed, , KBA , LOD-CRM-ACT , Activities , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2011