SAP Knowledge Base Article - Preview

2994898 - Unable to upsert/insert external users in the User entity

Symptom

You're trying to create/edit an external user record (learning or onboarding) in the User entity via OData API, but it's failing with one of the errors below:

  • "Invalid property value. Property name:status. Property value:e. with the index 0"
  • "You're not allowed to add or update external users (status e and d) with the User API. For Learning users, please use ExternalLearner. For Onboarding users, please use ExternalUser. with the index 0"


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

learner, onboarding, new, not able to, failed, failure, request, error, import, failing, request , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-LMS-ODA , Web Services OData , LOD-SF-OBD-API , Webservices & API's , Problem

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