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2995006 - Error: 'Invalid group path: null - [JRC00005393] when drilling-down on a report in Crystal Reports Viewer or in Crystal Reports for Enterprise

Symptom

  • Crystal Reports Viewer crash.
  • Crystal Reports for Enterprise crash.
  • When drilling-down on a report, the application crash.
  • Abe to drill-down on other reports, the error only occur on a specific report.
  • When drilling-down on a specific report, Crystal Reports Viewer, and Crystal Reports for Enterprise close with the error:
       
       "Crystal Reports has encountered an unexpected error and needs to close. 

        JRC00005393

        Invalid group path: null - [JRC00005393]
              Caused by: Invalid group path: null - [JRC00005393]
              Caused by: Invalid group path: null - [JRC00005393] 
              Caused by: Invalid group path: null - [JRC00005393] 
              Caused by: Invalid group path: null - [JRC00005393]
              Caused by: Invalid group path: null - [JRC00005393]"
        

         Error_JRC00005393.png
         


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Environment

  • SAP Crystal Reports Viewer 2016
  • SAP Crystal Reports Viewer 2020
          
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3 

Product

SAP Crystal Reports viewer 2016 ; SAP Crystal Reports viewer 2020

Keywords

CRV, CR Viewer, CR4E, CRFE, CR for Ent, CR For Enterprise , KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Bug Filed

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