Symptom
- Expanding or adjusting a dropdown window in many pages like Manage position, Manage data , Manage document generation template, Manage Organisation, Pay and Job Structures etc, makes the dropdown to become invisible and then re-appear.
- Or sometimes the dropdown itself closes so that user cannot select a value after adjusting the dropdown window size.
Environment
SAP SuccessFactors HXM core
Reproducing the Issue
Click dropdowns and try to adjust the window size to see the issue in below sample screens, it might be affecting other pages as well:
Manage position, Manage data , Manage document generation template, Manage Organisation, Pay and Job Structures.
Cause
b2011 release issue.
Resolution
Issue is observed in b2011 systems and engineering investigation is open. The KBA will be updated with fix details once shared by the engineering team.
Keywords
dropdown disappear, dropdown issue, manage data dropdown, dropdown. , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem