Symptom
You have a product list with the Automatic Proposal flag set. However, when you try to use it on a Sales Order or a Sales Quote, the products won't get proposed.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Products workcenter, Products List view.
- Create a product list 123 and choose the desired conditions for it to be applied on the quotes / orders.
- Add the desired products and set the Automatic Proposal flag to "Yes".
Now, create a new quote or order to use the product list.
- Go to Sales workcenter, Sales Quote / Sales Order view.
- Create a new quote ABC / order ABC with the product list 123.
- See that the products are correctly proposed.
- Now, copy the quote ABC / order ABC and save it.
- See that the products are not proposed as before.
Cause
The Automatic Proposal feature does not work when copying documents.
Resolution
This is the expected behavior.
If a quote or an order is copied, the products from the preceding documents are taken into the new quote. In this case, the automatic proposal from the product lists is suppressed.
In other words, the products are proposed either from the preceding document or from the product list but not from both.
Keywords
Automatic Proposal, Sales Quote, Sales Order, Product List , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-LE-CQP-CO , Lean Sales Orders , How To