SAP Knowledge Base Article - Public

2996123 - Getting error when updating Job Profile - Recruiting Management


The recruiter is getting error when updating Job Profile inside job requisition. fingerprint=3da1bca4c35c199bbdf5fab8fc15c19a8814f667

Competency field keeps on loading.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Open a job requisition
  3. In Job profile tab, edit any selection then click Save
  4. User will get error with fingerprint=3da1bca4c35c199bbdf5fab8fc15c19a8814f667


The competency linked in the job profile has been deleted.


To identify possible deleted competency, go to Manage Data > JobReqJobProfile > Job Requisition ID. Click the job profile icon to see the competencies linked in the job profile. 

To correct the issue, you must remove the linked competency in the job profile. Just click the Edit option then trash icon.

Once deleted, Go to Admin Center > OData API Metadata Refresh And Export > Run Cache Refresh.


unable to update, job profile error, competencies , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem


SAP SuccessFactors Recruiting all versions