SAP Knowledge Base Article - Public

2996123 - Updating Job Profile Resulting an Error - Recruiting Management

Symptom

The User is getting error when updating Job Profile inside Job Requisition. After clicking "Ok", the system keeps loading.

Known Fingerprints IDs:

  • 3da1bca4c35c199bbdf5fab8fc15c19a8814f667
  • 32d93484c64f47d60620fc781a9526851b8ae113

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting;
  2. Open the Job Requisition;
  3. In Job profile tab, edit any selection then click Save;
  4. As a result, an Application Error will occur.

Cause

The competency linked in the job profile has been deleted.

Resolution

To identify possible deleted competency, go to Manage Data > JobReqJobProfile > Job Requisition ID. Click the job profile icon to see the competencies linked in the job profile. 

To correct the issue, you must remove the linked competency in the job profile. Just click the Edit option then trash icon.

Once deleted, Go to Admin Center > OData API Metadata Refresh And Export > Run Cache Refresh.

Keywords

unable, update, job, profile, error, competencies, com.successfactors.capabilitymanagement.bean.competency.CompetencyEntity.getName, CompetencyEntity.getName , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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