SAP Knowledge Base Article - Public

2996153 - FAQ: Zoom VLS Integration - LMS


This KBA summarizes some known behaviors/limitations about the Zoom integration.


SAP SuccessFactors Learning


  • Does the Zoom integration support Oauth?
    • ANSWER: No. It only supports JWT token. Note: Zoom has deprecated JWT effective June, 2023 (info source).

  • Does the integration support SSO?
    • ANSWER: SSO Integration is not supported in Learning. The instructor password is mandatory while associating instructor with Zoom VLE.

  • Does SAP SuccessFactors issue the class title while the meeting/webinar is created at Zoom?

Note: Some of these limitations are Zoom specific. If you want to change the behavior, please raise an enhancement request (KBA 2090228).

See Also

Implementing Virtual Learning Systems (VLS)

KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products


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