SAP Knowledge Base Article - Public

2996166 - Application error when searching or adding a user in a static permission group


  • When searching or adding a user in a Static Permission Group, an application error is thrown
  • Example of application error fingerprint: fingerprint=62930a41add1328c01f4dda53f034815f9698485... errorMessage=An application error occurred. Please try again later, or notify support if the issue keeps occurring
  • Log shows: Can't locate field: std_username


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Navigate to "Manage Permission Groups"
  2. Click on a Static Permission Group
  3. Click "Add User"
  4. Searching for any user produces error


The error is thrown because the username field is not defined under permission-group-filter in the data model.


Customer, partner or Support team to add the standard element username field under permission-group-filter in the data model, as below:

<standard-element-ref refid="username">

See Also

2741926 - Error occurred when editing/updating permission group or role


application error, static permission group, username, data model, permission group filter, cannot locate field, bizx, permissions , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem


SAP SuccessFactors HXM Suite all versions