Symptom
When employee go to Benefits Overview the Enroll and claim buttons are not available into sections. The users are eligible for sections but button is not available.
Environment
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to employee profile as the user
- Click into Benefits Overview
- Check eligible Benefit and Claim
- Enroll and Claim button is not available
Cause
The permission role granted to user in self do not have permission "Manage Benefits" : "Enable Employee Actions on Benefits/Benefit Programs" granted.
Resolution
Grant "Manage Benefits" : "Enable Employee Actions on Benefits/Benefit Programs" permission to user on self.
Keywords
KBA , LOD-SF-EC-GBF , Global Benefits , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2005