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SAP Knowledge Base Article - PreviewSymptom
When trying to convert an unassociated e-mail to a ticket, the error message E-mail could not be assigned to ticket is raised.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-mail, Email, Unassociated E-mails, Tickets, Service, Ticket, Convert, E-mail could not be assigned to ticket, C4C, , KBA , LOD-CRM-SC-EML , Email , How To
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