SAP Knowledge Base Article - Public

2996647 - Wrong job title under member's name in the people widget - SAP JAM

Symptom

The job title under a member's name in the people widget is incorrect and different from the job title in the person's profile

Environment

SAP JAM Collaboration

Reproducing the Issue

  1. Enter JAM >  click on the specific JAM group
  2. Scroll down to the carousel widgets
  3. Notice that the job title under a person's name in the carousel widget is different from his profile's job title

Cause

This is expected behavior

Resolution

When featuring a member in a carousel for a group, the admin needs to provide reason why feature this member.

While the member is listed in people widget, the featured reason will be shown under member name as below screen shot.

Hence, what is seen under the member name is not the job title but the featured reason provided by the admin.

Please see guide: https://help.sap.com/viewer/u_groupadmin_help/65bcef144ce74d84a4986f08e539a0ed.html

See Also

Feature a member - SAP JAM Help Guide

Keywords

feature a member, jam, collaboration, job title, carousel, widget, people widget, member name , KBA , LOD-SF-JAM-WID , Widgets , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions