SAP Knowledge Base Article - Public

2996668 - Offer approval templates are not available - Recruiting Management


Getting the error message "The offer approval templates are not available because you do not have “Permission to Create Forms” Role-Based permissions." when sending offer approval.

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SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open candidate list in job requisition
  2. Select candidate in offer status
  3. In Take Action, select Offer Approval
  4. User will get an error message


The operator has no permission for offer template in RBP.


To resolve the issue, identify the operator's permission role in the system and provide necessary permission.

  1. Go to Admin Center → Manage Permission Roles → Select the role
  2. Click Permission
  3. Under General User Permission → Permission to Create Forms
  4. Select Offer Templates


recruiter, hiring manager, hrbp, unable cannot create offer , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting all versions


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