SAP Knowledge Base Article - Public

2996904 - Delegate unable to View Time off details within Delegated workflow Request


When the Workflow is Auto Delegated to Delegate, Delegate is unable to View Time off request details within workflow Request


SAP SuccessFactors Employee Central Time Off

Reproducing the Issue

  1. Proxy OR Login any Delegate
  2. Home page -> Approve Requests
  3. Open the Time Off Workflow request which is created post 20th Nov
  4. None of the Time Off request details are visible
  5. Login to the Mobile device of the user and all the time off request details are visible


This is expected behavior post 2011 release


  • Employee Time Permissions are Mandatory to display the Time Off information for the delegatee
  • Until 2005 release, there was no strict validation of the permissions to display the time off data
  • Post 2011 release, as a part of crown jewels data protection, an enhancement TIM-15115 is delivered. With this enhancement, it is       mandatory to have the permissions of the time off objects to view the details.
  • Web UI and mobile use different sources to display absence information. Due to this the workflow details are visible in the Mobile Application.
  • The mobile device will also get enhanced to not display the employee time without permissions in the future releases.


INC0171514, Delegate, 2011, 2H, 2020, time off, workflow
, KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem


SAP SuccessFactors Employee Central 2011 ; SAP SuccessFactors HXM Core 2011