Symptom
Customer has a SAPCODCTIConnector.dll file in order to further enable the outbound calling feature in SAP Cloud for Customer. Outbound call is triggered and a pop up is shown in C4C UI but no calls go to the customer.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2008
Keywords
Outbound call, CTI, SAPCODCTIConnector.dll , Dial Out logic, , KBA , unblock , outboundcallhandler.cs , windows , LOD-CRM-LA , Live Activity , Problem
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