SAP Knowledge Base Article - Preview

2997566 - Actions Available for Ticket Workflow Rules


You would like to understand why some ticket related actions are not available in Ticket Workflow Rules, while others are available.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Ticket, Workflow Rule, Workflow, Rule, Action, Actions, Available, Business Object, Service, C4C, Tickets, De-escalate, Determine Territory, Escalate, Place Service Order, Release for Scheduling, Release to ERP, Release to FSM, Request External Pricing, Set Irrelevant , KBA , LOD-CRM-SRP , Service Request Processing , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.