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2997606 - SQL Anywhere version is not updated during Information Platform Services installation

Symptom

  • SQL Anywhere database version is not updated during Information Platform Services installation.
  • Setupengine logs show that the following command is failing during repair:

    msiexec /qn /fa {B14AB622-E942-4460-9D16-A649F8A19D4F}

  • Process monitor shows that msiexec.exe is trying to use a file named "program"


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Environment

  • SAP Information Platform Services 4.x
  • SAP SQL Anywhere

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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