2997798 - Application Error While Accessing Candidates In Talent Pipeline - SuccessFactors Recruiting

When a user is attempting to view a candidate in the Talent Pipeline of a Job Requisition, user receives application error message:

          errorId=6ae58ccc-2b5b-4ec2-afa0-374e351304e0, fingerprint=f5cc3991aafe29dd4b9ccbd0f9aff92efc6d6baa

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting

Access Recruiting > Job Requisition > Attempt to view any candidate

• This issue occurs when a user has the feature Enable SAP Jam Integration for Job Requisition turned on in Provisioning under Company Settings.
• This feature has not been successfully integrated with SuccessFactors and if enabled, causes application errors within the instance.

With the assistance of your Implementation Partner, disable Enable SAP Jam Integration for Job Requisition within Provisioning to resolve the application error.

sf, success factors, RCM , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem