SAP Knowledge Base Article - Preview

2997844 - Error on Interview Scheduling with Outlook Integration using Modern Authentication - Recruiting Management

Symptom

When trying to do a 'Verify' on Interview scheduling with Outlook Integration while "Exchange Online" is selected, there will be an error:

The system failed to connect to Exchange Online for one of the reasons below. Please correct the following errors:

  1. Invalid Client ID, Client Secret, or Tenant ID.
  2. Service Principal Name (SPN)'s Client Secret may be expired.
  3. Service Account's email address is invalid or doesn't exist in the system.
  4. Try again later.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

application, permission, NoPermissionsInAccessToken, graph, API, delegated ,permission, exchange, online, interview, scheduling, outlook, integration, verify, connection, modern, authentication, client, secret , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

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