Symptom
When trying to do a 'Verify' on Interview scheduling with Outlook Integration while "Exchange Online" is selected, there will be an error:
The system failed to connect to Exchange Online for one of the reasons below. Please correct the following errors:
- Invalid Client ID, Client Secret, or Tenant ID.
- Service Principal Name (SPN)'s Client Secret may be expired.
- Service Account's email address is invalid or doesn't exist in the system.
- Try again later.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
SAP SuccessFactors Recruiting Management
Product
Keywords
application, permission, NoPermissionsInAccessToken, graph, API, delegated ,permission, exchange, online, interview, scheduling, outlook, integration, verify, connection, modern, authentication, client, secret , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem
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