SAP Knowledge Base Article - Public

2998345 - Error "OData Service getInternalJobPostingCount Failed, Error Status: error, errorThrown" when accesing the Careers tab - Recruiting Management

Symptom

Users may experience the below error message when trying to access the Careers tab within the BizX system:

OData Service getInternalJobPostingCount Failed, Error Status: error, errorThrown

This article provides information on how to address that.

Environment

SAP SuccessFactors Recruiting Management - All versions

Cause

The information we have is that this issue can occur if there is issues with the cache within the site.

Resolution

Please perform a metadata refresh following the steps in the below article. In case it does not work, please reach out to support with your companyID, support username and the name of an internal user that is being affected by this behavior.

2171588 - OData API Metadata Refresh and Export - SuccessFactors Cloud

Keywords

OData, Service, getInternalJobPostingCount, Failed, errorThrown , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions