Symptom
Users may experience the below error message when trying to access the Careers tab within the BizX system:
OData Service getInternalJobPostingCount Failed, Error Status: error, errorThrown
This article provides information on how to address that.
Environment
SAP SuccessFactors Recruiting Management - All versions
Cause
The information we have is that this issue can occur if there is issues with the cache within the site.
Resolution
Please perform a metadata refresh following the steps in the below article. In case it does not work, please reach out to support with your companyID, support username and the name of an internal user that is being affected by this behavior.
2171588 - OData API Metadata Refresh and Export - SuccessFactors Cloud
Keywords
OData, Service, getInternalJobPostingCount, Failed, errorThrown , KBA , LOD-SF-RCM , Recruiting Management , Problem