2998820 - Department / Division / Location not being displayed under the Job Requisition Title in RCM External Career Site - Recruiting Management

Department / Division / Location is not being displayed under the Job Requisition Title in RCM External Career Site despite that the grid order has been configured.

SAP SuccessFactors Recruiting Management

1. Go to Admin Center -> Internal and External Career Search Settings.
2. Under Standard Filters, enter a grid order for the field 'Location'.
3. Go to external career site, and see that the Location is not displayed under the Job Requisition Title.

In Internal and External Career Search Settings, the standard fields named "Department", "Division" and "Location" refer to the following enum-type job requisition fields:

• "department" (enum type)
• "division" (enum type)
• "location" (enum type)

If the corresponding field is not defined in the job requisition template, the information will not be displayed.

The enum-type Department / Division / Location fields may not have been defined in the job requisition template. Instead, the object-type Department / Division / Location fields are in use.

• "department_obj" (object type)
• "division_obj" (object type)
• "location_obj" (object type)

To correct the configuration, follow the below steps:

1. Go to Admin Center -> Internal and External Career Search Settings.
2. Disable the enum-type field if it is not defined in the job requisition template:
   • "Department"
   • "Division"
   • "Location"
3. Enable the object-type field if it is defined in the job requisition template:
   • "Department (Generic Object)"
   • "Division(Generic Object)"
   • "Location (Foundation Object)"
4. Enter a value in the "Grid Order" column.

internal, external, career, search, settings, location, object, location_obj, enum, department, division, department_obj, division_obj, grid order , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem