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2999113 - How to temporarily allow global remote access by deactivating China Access from SAP by using the Emergency Function (onPremise)


  • China Access is only available to customers who are Critical Information Infrastructure Operators located in Mainland China.
  • China Access from SAP ("CN Access") is activated on one of the customer systems and immediate SAP assistance is required.
  • In order to reduce impact to business operations, the customer decides to temporarily allow access to the restricted system from country/regions outside mainland of China.
  • If CN Access from SAP is activated and the customer is facing a severe business critical situation, such as, but not limited to, a priority “Very High” case or any business critical situation, for which remote access to customer PROD and/or TEST system is required.
  • The customer has to have an S-User with the “Open Remote Connections” and the “Deactivate Remote Access Restrictions” authorization.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



China Access from SAP, CN Access from SAP, CN Access, CCSL, CIIO, Data Protection, Mainland China, Emergency Function, onPremise, Cross Boarder Transfer, Deactivated Remote Connectivity limitations for SAP-Support, Deactivated Remote Connectivity limitations for SAP-Support and SAP-Support 3rd party, Open Remote Connections, Deactivate Remote Access Restrictions , KBA , XX-SER-NET , Network connection , How To

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