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2999113 - How to temporarily allow global remote access by deactivating China Access from SAP by using the Emergency Function (onPremise)

Symptom

  • China Access is only available to customers who are Critical Information Infrastructure Operators located in Mainland China.
  • China Access from SAP ("CN Access") is activated on one of the customer systems and immediate SAP assistance is required.
  • In order to reduce impact to business operations, the customer decides to temporarily allow access to the restricted system from country/regions outside mainland of China.
  • If CN Access from SAP is activated and the customer is facing a severe business critical situation, such as, but not limited to, a priority “Very High” case or any business critical situation, for which remote access to customer PROD and/or TEST system is required.
  • The customer has to have an S-User with the “Open Remote Connections” and the “Deactivate Remote Access Restrictions” authorization.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Keywords

China Access from SAP, CN Access from SAP, CN Access, CCSL, CIIO, Data Protection, Mainland China, Emergency Function, onPremise, Cross Boarder Transfer, Deactivated Remote Connectivity limitations for SAP-Support, Deactivated Remote Connectivity limitations for SAP-Support and SAP-Support 3rd party, Open Remote Connections, Deactivate Remote Access Restrictions , KBA , XX-SER-NET , Network connection , How To

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