SAP Knowledge Base Article - Public

2999430 - ExternalID of BP Missing in Confirmation Message for the Update Scenario

Symptom

ExternalID tag appears in the Create Scenario but is missing from the Update scenario for the Business Partner Confirmation SOAP Message.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Create a Business Partner which is replicated via SOAP API
  2. The Confirmation message includes a value in the ExternalID tag
  3. Update the same Business Partner 
  4. In the Update Scenario the ExternalID tag is not included.

Cause

The ExternalID tag is an optional tag which is used for the Business Partner number for systems where Business Partner number is greater than 10 characters. In SAP S/4HANA, the Business Partner Number is less than or equal to 10 character. In the create scenario the tag

Resolution

The ExternalID tag exists in the Create scenario where the Business Partner number in the external system is greater than 10 characters it creates an entry in the "Key Mapping". In the update scenario since this mapping has already been created and is not included in the payload.

See Also

Business Partner - Send Confirmation from Client to SAP S/4HANA Cloud

Keywords

ExternalID, Business Partner Confirmation, Send Confirmation from Client to SAP S/4HANA Cloud , KBA , LO-MD-BP , Business Partners , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions