SAP Knowledge Base Article - Public

2999503 - What is the difference between the Recruiting Email Triggers "Candidate Merge Notification" and "Candidate Merge Notification - Master" - Recruiting Management


When checking the list Recruiting Email Triggers, there are 2 triggers with quite similar names and the exact same statement on their trigger points. This articles provides more information on the difference between them.

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SAP SuccessFactors Recruiting Management - All versions


These 2 emails are part of the "Merge Duplicate Candidates" process. Having said that, it is important to understand the concept of a Master Candidate Profile and Secondary Candidate Profile.

The master candidate profile is the profile retained after the merge. If there’s a conflicting data, such as differing phone numbers stored in the same cell phone number field, the data from the master candidate record is retained. Once you select a master candidate during the merge process, you will be prompted to choose whether you wish to notify the candidate of the merge activity through e-mail. There are options to notify the master candidate, secondary candidate, or both.

  • The trigger called "Candidate Merge Notification - Master" is the email that will be sent to the master candidate contact email address.
  • The trigger called "Candidate Merge Notification" is the email that will be sent to the secondary candidate contact email address.


master, secondary, merge, trigger, email , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To


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