SAP Knowledge Base Article - Public

2999574 - "Add" Button is Missing in Revenue Schedule Section in an Opportunity.

Symptom

Add button is missing in Revenue Schedule section in an opportunity.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open any Opportunity. 
  2. Navigate to Revenue Splits tab. 
  3. Under Revenue Split Partners, add at least one partner. 
  4. Then in Revenue Schedule section, you find the Add button is missing here, although it's made visible in adaptation mode. 

Cause

The Add button is invisible, since you have not marked the checkbox "Schedule Revenue at Header" in the opportunity header.

This is the explanation text of this checkbox:

"To enable revenue scheduling only at the header level, select this checkbox. To enable it only at the item level, de-select this checkbox. Caution: if you change this selection, you will delete existing schedules!"

Resolution

If you want to enable revenue scheduling only at the header level, enable this checkbox.

Note: If the checkbox "Schedule Revenue at Header" is not available in the opportunity header, make it visible through adaptation mode.

See Also

Help Portal documentation : Schedule Revenue

Keywords

Revenue Schedule, Add, Revenue Splits , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer core applications all versions