SAP Knowledge Base Article - Public

2999664 - Rule to Sync Work Order changes to Job Info not triggered

Symptom

  • You have created a Business Rule to Synchronize the Work Order Changes to Contingent Worker (CW) Job Information.
  • While Making changes to Start Date and End Date of the Work Order, this rule does not trigger changes to Job Information.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Contingent Worker Profile
  2. Navigate to Take Action -> Edit Work Order
  3. Change the Start Date and End Date of the Work Order.
  4. Rule to synchronize the changes does not trigger and changes are not updated in the Job Information

Cause

This is expected behavior as per the feature design

Resolution

  • Work Order Start Date and End Date are two important fields for Contingent Workers. Changing these dates already has hard coded mapping to sync the Job Information
  • Due to above scenario, when the Start Date and End date of the Work Order is changed, the rule created to synchronize the changes does not work.
  • When you are updating the data within Work Order, do not change the Start and End Date fields of the Work Order and it should sync with Job Information

See Also

Synchronizing Data Between Work Order and Job Information of Contingent Workers

Keywords

INC0172989, Contingent Worker, 2005, sync, job information, CW, Work Order , KBA , LOD-SF-EC-CWF , Contingent Workforce , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2005 ; SAP SuccessFactors HXM Core 2011