Symptom
- HAC node and the instances are not working as expected
- The following errors are observed:
- MAJOR alarm ELEMENT3 due element failed
- ELEMENT [REPBITEST01] ID [3] (Additional data: No connection to the node)
- CRITICAL alarm REDUNDANCY9 due Persistently out of eligible instances
- ELEMENT [O2_REPORTING] ID [9]
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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