SAP Knowledge Base Article - Public

3000195 - Cannot Search For Inactive Users In Time Account Process Simulator

Symptom

In Time Account Process Simulator, Inactive users cannot be searched.

Environment

SAP SuccessFactors Employee Central - Time Off

Reproducing the Issue

  1. Navigating to Time Account Process Simulator
  2. Enable “Include Inactive users in search”
  3. Search for an inactive user -> There are no results.

Cause

This is a known issue.

Resolution

The Engineering team is fixing this issue via patch scheduled for 16th Feb 2021 for preview instances and 19th Feb 2021 for other standard instances.

Keywords

Time Account Process Simulator, Inactive, Terminated, Search, PTCH-35032, TIM-20294 , KBA , LOD-SF-EC-TIM-REC , Recalculation , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2011