Symptom
When replicating Customer Business Partner master data via Webservice the error "Mandatory partner function xx is missing for sales area" is raised
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Update customer master data with sales area information using Webservice
- The Error "Mandatory partner function xx is missing for sales area" is Raised
Cause
When updating a customer master record to include additional sales area data via the Business Partner WebService it is required to include the partnerFunctionsListCompleteTransmissionIndicator="True" which in turn requires that the Partner Functions be included. See KBA 2794232 - Error CTI state &1 not supported with provided data for entity node &2 is raised when sending Business Partner Data via API
Resolution
- Set the partnerFunctionsListCompleteTransmissionIndicator="True"
- As the partner function CTI needs to be set to true it is required to send the partner functions in the payload with sales area information
* If Replicating from C4C
If replicating from C4C the Partner Functions do not need to be passed in the Payload, instead activate the Property "Integration with C4C enabled" in the Communication Arrangement
See Also
KBA 2794232 - Error CTI state &1 not supported with provided data for entity node &2 is raised when sending Business Partner Data via API
Keywords
2794232, MDG_BS_ECC_BP_CHECK040, MDG_BS_ECC_BP_CHECK 040, Mandatory partner function xx is missing for sales area, partnerFunctionsListCompleteTransmissionIndicator, Integration with C4C enabled , KBA , LO-MD-BP , Business Partners , Problem