3000786 - SAP BPA by Redwood: Troubleshooting issues with the platform agent.

Symptom

Platform agent in status Partially Running
Platform agent Service status Connecting
Platform agent jobs failing.

This KBA provides information to help you troubleshoot issues with the platform agent and what files to provide to support.

Environment

SAP CPS 8.0 by Redwood

SAP BPA 9.0 by Redwood

SAP BPA 9.1 by Redwood

Product

SAP Business Process Automation 9.0 by Redwood ; SAP Business Process Automation 9.1 by Redwood ; SAP Central Process Scheduling 8.0 by Redwood

Keywords

REDWOOD PLATFORM AGENT OS JOBS NON-SAP UNIX LINUX WINDOWS , KBA , XX-PART-REDWOOD-BPA , SAP Business Process Automation by Redwood , XX-PART-REDWOOD-CPS , SAP Central Process Scheduling by Redwood , Problem

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