3001122 - The Most Recent Interaction Does Not Display as Latest Interaction

Symptom

The most recent interaction does not display the latest interaction in the latest interaction tile of the contact profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Marketing Cloud Edition

Product

SAP S/4HANA Cloud 1605 ; SAP S/4HANA Cloud 1608 ; SAP S/4HANA Cloud 1611 ; SAP S/4HANA Cloud 1702 ; SAP S/4HANA Cloud 1705 ; SAP S/4HANA Cloud 1708 ; SAP S/4HANA Cloud 1711 ; SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1808 ; SAP S/4HANA Cloud 1811 ; SAP S/4HANA Cloud 1902 ; SAP S/4HANA Cloud 1905 ; SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud 1911 ; SAP S/4HANA Cloud 2002 ; SAP S/4HANA Cloud 2005 ; SAP S/4HANA Cloud 2008 ; SAP S/4HANA Cloud 2011 ; SAP S/4HANA Cloud 2102 ; SAP S/4HANA Cloud 2105 ; SAP S/4HANA Cloud 2108 ; SAP S/4HANA Cloud 2111 ; SAP S/4HANA Cloud 2202 ; SAP S/4HANA Cloud 2208 ; SAP S/4HANA Cloud 2302 ; SAP S/4HANA Cloud 2308 ; SAP S/4HANA Cloud Public Edition 2402 ; SAP S/4HANA Cloud Public Edition 2408 ; SAP S/4HANA, cloud edition 1503 ; SAP S/4HANA, cloud edition 1506 ; SAP S/4HANA, cloud edition 1511 ; SAP S/4HANA, cloud edition 1603

Keywords

Contact Profile;latest interaction,most recent interaction;interaction type;latest interaction tile;contact , KBA , contact , marketing , recent interaction , latest interaction , CEC-MKT-DM-IC , Interaction Contact , How To

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