Symptom
- Users are not able to log into the Xpress Onboarding site
- This KB article explains how to enable Direct Login for Onboarding end users
Environment
SAP SuccessFactors Onboarding
Cause
The DirectLogin option for the Super Admin site is not created or is set to false
Resolution
Please reach out to your Implementation Partner for the following configuration change:
- Access the Super Admin site
- Select the Onboarding Account
- Go to Account Options
- Search for Direct Login
- If the option is set to false, change it to True
- If the option is not created, select Add Option
- For name type choose DirectLogin
- Set the Value Type to True
- Click Add
Keywords
on boarding, SF, success factors, OBD, ONB, x press, login , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To
Product
SAP SuccessFactors Onboarding all versions