SAP Knowledge Base Article - Public

3001454 - Number Of Team Absences Shown In Time Off Mobile Is Incorrect


The number of team absences shown in time off mobile is incorrect.


SAP SuccessFactors Employee Central - Time off

Reproducing the Issue

  1. Navigate to Time off in SuccessFactors mobile app.
  2. Create new time off request -> Select Time Type
  3. Beside the Team absences, it shows the number of direct reports that have absence on same day which is showing incorrect. On clicking the Team absences, it shows more direct reports that are absent on the same day(s)


This is a known limitation.


  • This will be fixed when the upgrades from OData V2 APIs to OData V4 APIs.
  • This is currently in planning phase. Enhancement Ticket number: MOB-39093
  • This KBA will be updated on the progress.


MOB-39093 , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Product Enhancement


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions