SAP Knowledge Base Article - Public

3001995 - Could Not Create SSL/TLS Secure Channel On Server Side Integration


You're configuring an user in the Groupware server side integration, but after adding the user information and trying to move on with the setup the error "Exchange operation failed. The request failed. The request was aborted: Could not create SSL/TLS secure channel." is being raised.


SAP Cloud For Customer

Reproducing the Issue

  1. Go to E-mail Integration WoC.
  2. Go to User Settings.
  3. E-mail Configuration.
  4. Type in the user information and required data.
  5. Click Next.


The server side integration only supports only TLS 1.2 or above. Other versions (TLS 1.0, 1.1, etc) are no longer supported.


Make sure with your Exchange administrator and IT area that you're using TLS 1.2 or above on Exchange server and local setup.


Server Side Integration; Outlook; Groupware; TLS; Security; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To


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