SAP Knowledge Base Article - Public

3002044 - Attachment Document Type for type "Web Link" will always be disabled

Symptom

Attachment Document Type for type "Web Link"  will always be disabled.

Scenario: When choosing the type Web Link on facet Attachment on COD_Opportunity_TI, the field "Type" is disabled.

The Field "Document Type" has on SDK the property "Visible" based on a calculated rule that always returns "False". See Attachment. The type will be always set to "Standard".

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Open WOC Sales
  2. GoTo Opportunities
  3. Open any opportunity
  4. Navigate to attachments face
  5. Click add
  6. Select web link
  7. The third field, Attachment Document Type, is not visible.

Cause

The field Document Type for attachments is not available for Web Links as it is set as invisible by design.

The system is working as designed.

Resolution

If your business requires a change to this behaviour, we would therefore like to kindly ask you to post this new request on our influence page:  https://influence.sap.com/sap/ino/#/campaign/1868

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Keywords

Web Link, document type, attachment, SDK , KBA , LOD-CRM-BF-ATT , Attachments , Problem

Product

SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications 2011

Attachments

Add Web link.png
weblinks attachment.png