Symptom
Attachment Document Type for type "Web Link" will always be disabled.
Scenario: When choosing the type Web Link on facet Attachment on COD_Opportunity_TI, the field "Type" is disabled.
The Field "Document Type" has on SDK the property "Visible" based on a calculated rule that always returns "False". See Attachment. The type will be always set to "Standard".
Environment
SAP Cloud for Customer
Reproducing the Issue
- Open WOC Sales
- GoTo Opportunities
- Open any opportunity
- Navigate to attachments face
- Click add
- Select web link
- The third field, Attachment Document Type, is not visible.
Cause
The field Document Type for attachments is not available for Web Links as it is set as invisible by design.
The system is working as designed.
Resolution
If your business requires a change to this behaviour, we would therefore like to kindly ask you to post this new request on our influence page: https://influence.sap.com/sap/ino/#/campaign/1868
Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.
Keywords
Web Link, document type, attachment, SDK , KBA , LOD-CRM-BF-ATT , Attachments , Problem
Product
Attachments
Add Web link.png |
weblinks attachment.png |