SAP Knowledge Base Article - Public

3002065 - How to display 'Decline' or 'Send Back' button in workflow page for Custom MDF Object

Symptom

How to display 'Decline' or 'Send back' button in Workflow Details page, for a custom MDF workflow.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Metadata Framework (MDF)

Reproducing the Issue

  1. User initiates a Workflow
  2. Approver goes to 'Workflow Details' page to check buttons display at the bottom of the workflow

Cause

Display "Decline" or "Send Back" button in Workflow Details page depends on the "Pending Data" settings of this custom MDF object.

  • If the pending data is set to No, the "Decline" button will be displayed in Workflow Details page.
  • If the pending data is set to Yes, by default, the "Send Back" button will be displayed in Workflow Details page.
    Note: as of the 2H 2025 Release, for MDF objects with Pending Data set to Yes, you can select either the Show Decline Option or the Show Send Back Option in the Workflow Approval Behavior field, for the corresponding actions to appear on the Workflow Details page. For more details, refer to Decline Option Supported for Workflow Requests of MDF Objects with Pending Data

Resolution

Go to custom MDF object of this workflow, set 'Pending Data = YES' or 'No' to enable the corresponding button in 'Workflow Details' page.

See Also

Keywords

MDF, Custom Workflow, Workflow, Custom object, MDF Custom, Sendback , KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , How To

Product

SAP SuccessFactors HCM Suite all versions