Symptom
How to display 'Decline' or 'Send back' button in Workflow Details page, for a custom MDF workflow.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Metadata Framework (MDF)
Reproducing the Issue
- User initiates a Workflow
- Approver goes to 'Workflow Details' page to check buttons display at the bottom of the workflow
Cause
Display "Decline" or "Send Back" button in Workflow Details page depends on the "Pending Data" settings of this custom MDF object.
- If the pending data is set to No, the "Decline" button will be displayed in Workflow Details page.
- If the pending data is set to Yes, by default, the "Send Back" button will be displayed in Workflow Details page.
Note: as of the 2H 2025 Release, for MDF objects with Pending Data set to Yes, you can select either the Show Decline Option or the Show Send Back Option in the Workflow Approval Behavior field, for the corresponding actions to appear on the Workflow Details page. For more details, refer to Decline Option Supported for Workflow Requests of MDF Objects with Pending Data.
Resolution
Go to custom MDF object of this workflow, set 'Pending Data = YES' or 'No' to enable the corresponding button in 'Workflow Details' page.
See Also
- KBA 2484161 - SuccessFactors Metadata Framework (MDF) Guide
- KBA 3677952 - How to setup a Decline option for workflow requests of MDF objects with Pending Data
- Decline Option Supported for Workflow Requests of MDF Objects with Pending Data
- Additional Object Configurations
Keywords
MDF, Custom Workflow, Workflow, Custom object, MDF Custom, Sendback , KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , How To
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public