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3002150 - Error "Request header is too large" in Failing Requests

Symptom

Calls to URLs with extensive parameters are not working and the following error is thrown:

{"origin":"catalina","timeMillis":1606910452759,"thread":"hybrisHTTP12","level":"INFO","loggerName":"org.apache.coyote.http11.Http11Processor","threadId":114,"threadPriority":5,"message":"Error parsing HTTP request header
Note: further occurrences of HTTP request parsing errors will be logged at DEBUG level.","contextMap":
{"sourceClassName":"org.apache.coyote.http11.Http11Processor","sourceMethodName":"service"},"thrown":
{"localizedMessage":"Request header is too large","message":"Request header is too large","name":"java.lang.IllegalArgumentException","extendedStackTrace":[
{"class":"org.apache.coyote.http11.Http11InputBuffer","method":"parseHeaders","file":"Http11InputBuffer.java","line":618},
{"class":"org.apache.coyote.http11.Http11Processor","method":"service","file":"Http11Processor.java","line":524},
{"class":"org.apache.coyote.AbstractProcessorLight","method":"process","file":"AbstractProcessorLight.java","line":65},
{"class":"org.apache.coyote.AbstractProtocol$ConnectionHandler","method":"process","file":"AbstractProtocol.java","line":818},
{"class":"org.apache.tomcat.util.net.NioEndpoint$SocketProcessor","method":"doRun","file":"NioEndpoint.java","line":1627},
{"class":"org.apache.tomcat.util.net.SocketProcessorBase","method":"run","file":"SocketProcessorBase.java","line":49},
{"class":"java.util.concurrent.ThreadPoolExecutor","method":"runWorker","file":"ThreadPoolExecutor.java","line":1128},
{"class":"java.util.concurrent.ThreadPoolExecutor$Worker","method":"run","file":"ThreadPoolExecutor.java","line":628},
{"class":"org.apache.tomcat.util.threads.TaskThread$WrappingRunnable","method":"run","file":"TaskThread.java","line":61},
{"class":"java.lang.Thread","method":"run","file":"Thread.java","line":834}]}}


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

CCv2, Tomcat, maxHttpHeaderSize, cloud portal, services, hybris , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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