SAP Knowledge Base Article - Public

3002460 - Interview Scheduling and Online Offer on RMK

Symptom

  • Users are getting redirected to RCM page when accessing Interview Scheduling or accessing offer.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  • When users use interview scheduling or online offer or creating profile  the system redirects the candidates to the legacy career site instead of the site built with CSB.

Cause

This is an expected behaviour

Resolution

This is an expected behaviour. The reason being that all the interview scheduling , offer letter and candidate profile are created and is a part of RCM and not RMK.

So whenever any candidate access those the URL will always redirect to RCM URL's.

Keywords

RMK to legacy URL , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting 2011