SAP Knowledge Base Article - Public

3002472 - Job Description is not showing Job Profile Sections - Recruiting Marketing

Symptom

  • Job Profile sections are missing in the job details page in RMK;
  • Job title is missing in the job details page in RMK.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing 

Reproducing the Issue

  1. Go to your RMK career site
  2. Search for a job
  3. The job profile sections and/or job title are missing in the job details page.

Cause

The H2 headers from Recruiting Management (RCM) are coming through with no explicit theming applied so the Career Site Builder (CSB) styling is applied.

Resolution

The configuration that controls the H2 headers is under Appearance > Styles > Global Styles > <brand> > Main tab > Content Header as you can see below:

Make sure to adjust the Content Header color to be different from the Content Background

Important note : this logic only applies to standard layouts (job descriptions directly mapped from RCM). If a CSB custom layout is applied then the Description Job Token Text Styling in the layout (as seen below) will apply to the whole description block and take precedence over the global styling as is the case for other component level styling in CSB.

Keywords

Job Profile, Section Missing, Section Transparent, Content Header, CSB, Style, Formatting, Job Description, colour , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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