Symptom
- Job Profile sections are missing in the job details page in RMK;
- Job title is missing in the job details page in RMK.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Go to your RMK career site
- Search for a job
- The job profile sections and/or job title are missing in the job details page.
Cause
The H2 headers from Recruiting Management (RCM) are coming through with no explicit theming applied so the Career Site Builder (CSB) styling is applied.
Resolution
The configuration that controls the H2 headers is under Appearance > Styles > Global Styles > <brand> > Main tab > Content Header as you can see below:
Make sure to adjust the Content Header color to be different from the Content Background.
Important note : this logic only applies to standard layouts (job descriptions directly mapped from RCM). If a CSB custom layout is applied then the Description Job Token Text Styling in the layout (as seen below) will apply to the whole description block and take precedence over the global styling as is the case for other component level styling in CSB.
Keywords
Job Profile, Section Missing, Section Transparent, Content Header, CSB, Style, Formatting, Job Description, colour , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
Attachments
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