SAP Knowledge Base Article - Public

3002697 - How to use absolute amounts only for maximum allowable revenues from payment differences

Symptom

In configuration "Define Tolerances for Customers and Suppliers" (ID: 102923) and "Define Tolerance Groups for Employees" (ID: 102832), when filling 100 or 100.0 in the "Percent" field, the error "Entry too long (enter in the format __._)" occurred.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open "Manage Your Solution" app and select "Configure Your Solution".
    Or open the CBC system.
  2. Search "102923" / "102832" and click "Configure" button.
  3. Enter 100 or 100.0 in the "Percent" field, the error occurred.

Cause

Inappropriate customizing in "Percent" field. Percentage up to which differences when settling payment are accepted automatically and are posted by the system.

Resolution

To use only absolute amounts in the "Amount" field, the "Percent" field must be set to its maximum value; therefore, the percentage should be 99.9%.

Meanwhile, for customer/vendor account, confirm the relevant configuration of tolerance in configuraton "Define Tolerances for Customers and Suppliers" (ID: 102923) and "Define Tolerance Groups for Employees" (ID: 102832).
For G/L account clearing, confirm the relevant configuration of tolerance in configuraton "Define Tolerance Groups for G/L Accounts" (ID: 102323) and "Define Tolerance Groups for Employees" (ID: 102832).

Keywords

Maximum Allowable Revenues from Payment Differences, Percent, Maximum Value, Tolerance, SSCUI 102923, SSCUI 102832, SSCUI 102323 , KBA , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions