Symptom
In configuration "Define Tolerances for Customers and Suppliers" (ID: 102923) and "Define Tolerance Groups for Employees" (ID: 102832), when filling 100 or 100.0 in the "Percent" field, the error "Entry too long (enter in the format __._)" occurred.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open "Manage Your Solution" app and select "Configure Your Solution".
Or open the CBC system. - Search "102923" / "102832" and click "Configure" button.
- Enter 100 or 100.0 in the "Percent" field, the error occurred.
Cause
Inappropriate customizing in "Percent" field. Percentage up to which differences when settling payment are accepted automatically and are posted by the system.
Resolution
To use only absolute amounts in the "Amount" field, the "Percent" field must be set to its maximum value; therefore, the percentage should be 99.9%.
Meanwhile, for customer/vendor account, confirm the relevant configuration of tolerance in configuraton "Define Tolerances for Customers and Suppliers" (ID: 102923) and "Define Tolerance Groups for Employees" (ID: 102832).
For G/L account clearing, confirm the relevant configuration of tolerance in configuraton "Define Tolerance Groups for G/L Accounts" (ID: 102323) and "Define Tolerance Groups for Employees" (ID: 102832).
Keywords
Maximum Allowable Revenues from Payment Differences, Percent, Maximum Value, Tolerance, SSCUI 102923, SSCUI 102832, SSCUI 102323 , KBA , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , How To
SAP Knowledge Base Article - Public