Symptom
"Set Goals" task is still showing even though it is already been removed via Admin Center -> Manage Onboarding 2.0 and Offboarding 2.0 Tasks, and customer does not have Goal Management implemented
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Onboarding Dashboard
- Check onboardee -> View All task
- Set Goals can be seen in task
Cause
A refresh is needed for the system
Resolution
- Enable the minimum required switches for Goal Management
- Check and adjust - where necessary - the permission roles
- Execute the Odata refresh
- Log out and log in again
- Go to the Onboarding Program and check whether the 'Set Goals' task appeared again (this was successful)
- Remove the 'Set Goals' task from the Onboarding Program and check if it can be added again (this was successful)
- Create a New Candidate and Initiate Onboarding
- After completing the Review New Hire Data step as an Hiring Manager, the Hiring Manager was able to see that the 'Set Goals' task no longer showed as a task in the UI
See Also
Keywords
Set Goals, Refresh, Odata Metadata Refresh , KBA , LOD-SF-OBX-ADM , Admin UI , Problem
Product
SAP SuccessFactors Onboarding 2011