SAP Knowledge Base Article - Preview

3003483 - OpenSearch doesn't show logs because some of shards fail due to "Result window is too large" reason

Symptom

OpenSearch tool is running and is accessible however logs are not displayed and "X of Y shards failed" popup appears.

Following exception can be found in response (e.g. via Developer Tools in browser):

{"responses":[

{"took":40,"timed_out":false,"_shards":

{"total":513,"successful":512,"skipped":512,"failed":1,"failures":[

{"shard":0,"index":"flb-2020.12.07","node":"K_QTQusnQb6N64KuQX41qw","reason":

{"type":"query_phase_execution_exception","reason":"Result window is too large, from + size must be less than or equal to: [10000] but was [15000]. See the scroll api for a more efficient way to request large data sets. This limit can be set by changing the [index.max_result_window] index level setting."}}]},"hits":

{"total":0,"max_score":0,"hits":[]},"status":200}]}


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

logs , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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