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3003523 - Reporter Party In Ticket Is Main Contact Of Account


Ticket created from inbound e-mail has Reporter party maintained as main contact of account. You expect the Reporter party to be the contact who sent the e-mail.



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


ticket, reporter, contact, main contact, involved party, reported party, main, account , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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