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SAP Knowledge Base Article - PreviewSymptom
- How to configure Outgoing Email in ITSM
- Information is missing when sending emails using More > Send Email
- Outgoing email is missing link to incident
- Outgoing email is not triggered automatically on status change
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
SOLMAN, itsm, 0005, smin, zmin, email, e-mail, outgoing email, more, send email, link, it service management, processor, reporter, configure, set up, trigger , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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