SAP Knowledge Base Article - Public

3003688 - Unable to Access Advanced Analytics Using Chrome Browser - Recruiting Marketing

Symptom

Customer is using third party application in Chrome to access BizX. When they try to open RMK Advanced Analytics, the RMK Advanced analytics is not opening as expected.

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

RMK Advanced Analytics is expected to work in different browsers. Using third party applications such as iframe is known to cause an issue with the accessibility of RMK Advanced Analytics. The customer should reach out to their IT team to make the necessary adjustment to their security level control and browser settings. 

Keywords

Advanced Analytics, iframe, Chrome, browser , KBA , LOD-SF-RMK-AAN , Advanced Analytics - Professional Services , Problem

Product

SAP SuccessFactors Recruiting all versions