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SAP Knowledge Base Article - PreviewSymptom
The Send Later button becomes disabled after a message is saved as a draft. Additionally, even if you make changes to the draft, the Send Later option will still be unavailable.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
Send Later; email; asynchronous; draft; Ticket , KBA , send later , draft , ticket , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SRP , Service Request Processing , How To
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