A custom field on defined in both application and candidate profile template is not displayed on Candidate workbench (Candidate Summary Display page) or is not working as expected.
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SAP SuccessFactors Recruiting Management
Reproducing the Issue
Make sure if you have defined a custom field common to both Application and Candidate Profile template.
For ex: Nationality
Sometimes this field is not displayed under filter options or doesnot give expected results.
The field would have been made reportable under different row numbers in the Application and Candidate profile section under "Configure reportable custom fields" page of Provisioning.
You have to make the field reportable under the same row number for the respective field type.
For ex: if you defined a field "Nationality" of type = picklist, then you have to make this field reportable under picklist1 row of Application and Candidate Profile section. If the row numbers are different then the field will not behave as expected.
Custom filter, Candidate workbench, Candidate summary display options, Filter options , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To