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SAP Knowledge Base Article - PreviewSymptom
You notice that the query Assigned to Department for the Service Technician field, under Items tab in ticket, is available in adaptation mode but cannot be added.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Query, Assigned to Department, Ticket, Service, Service Technician, Technician, Items, Tab, Adaptation, Adaptation Mode, Personalize, Available, Queries, C4C, Cloud for Customer, , KBA , LOD-CRM-SRP-UI , Ticket Related UI , How To
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