SAP Knowledge Base Article - Public

3004200 - Can't Add Mashup Under Contacts Marketing Permissions

Symptom

You created a mashup with correct port binding "Marketing Permission Port" and want to add it under Marketing Permissions tab of a Contact. However after clicking to add a mashup there, the mashup you created is not listed to be added.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Navigate to Contacts.
  2. Click on Marketing Permissions tab.
  3. Enter Adaptation Mode.
  4. Select pane where you want to add.
  5. Click Add button.
  6. Select Mashup option.
  7. List of mashups is displayed, but yours is not there.

Cause

It is dependent of a scoping element on Business Configuration that needs to be enabled to be able to add mashups of this port binding there.

Resolution

Please navigate on Business Configuration on your Implementation Project:

  1. Go to Questions.
  2. Expand Communication and Information Exchange.
  3. Expand Integration with External Applications and Solutions.
  4. Select Integration of Master Data.
  5. On the right side expand Business Partners (if not expanded).
  6. Make sure question "Do you want to query marketing permissions and subscriptions information from an external application to your cloud solution?" is checked.

scoping_question.png

Keywords

Mashup; URL; HTML; Marketing Permissions; Contact; Business Configuration; Adaptation; , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions