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3004247 - ICF service node <external alias name> is not active


When using an external alias, the error "ICF service node <external alias name> is not active (see SAP Note 517484)" occurs.

The error message is misleading, because external aliases cannot be activated or deactivated.

After recreating the alias, it may work for a short period of time, but then the issue reoccurs.



  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5
  • SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610 (SAP_BASIS 7.51)
  • SAP NetWeaver Application Server for ABAP 7.52 for SAP S/4HANA (SAP_BASIS 7.52)
  • ABAP PLATFORM 1809 - Application Server ABAP (SAP_BASIS 7.53)
  • ABAP PLATFORM 1909 - Application Server ABAP (SAP_BASIS 7.54)
  • ABAP PLATFORM 2020 - Application Server ABAP (SAP_BASIS 7.55)
  • ABAP PLATFORM 2021 - Application Server ABAP (SAP_BASIS 7.56)


ABAP platform all versions ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP Web Application Server for SAP S/4HANA all versions


ICF service node "&" is not active (see SAP Note 517484), WEBDYNPRO_RT 023, SHM, SHMM, SICF, icf/shared_memory_cache_off, external alias, ICF, Internet Communication Framework, SICF, Service, Services, ICF service, ICF_GDPR , KBA , BC-MID-ICF , Internet Communication Framework , Problem

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