3004269 - Error "The configuration item you entered is invalid" when trying to add a change document in Scope - Charm

Symptom

When trying to add a change document in Scope section of "Request for Change" document, the following error shows up:
"The configuration item you entered is invalid."
AI_CRM_CM_MESSAGE 263

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, CHARM, Change request management, system type, license, configuration item , KBA , SV-SMG-CM , Change Request Management , Problem

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